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“Last year I had all my Antenantal Care(ANC) services at a Nyakibale hospital found in Rukungiri district since it was a referral hospital for our district.

The first time I visited this hospital, the records officer registered my details in a computer, I don’t know how this was done but all I know is that my details were captured including my names, next of keen, HIV status,MUAC and other minor information .

Now what excited m was that I wasn’t bothered by with any paper based material, I was told to proceed and pay for my consultation fee I just told a cashier my name and I was cleared to proceed to the clinician for checkup and prescription, now after prescription , I proceeded to pay for my medication without any prescription form, what was required of me was to tell my name and my prescription drugs were populated for the cashier to bill , I paid for my medicine and still no receipt was issued to me to present to the pharmacist.

I proceeded to the to the pharmacist to pick my drugs, I was surprised when the pharmacist just issued medicine to me without asking me whether I had paid or not .

Now the real excitement happened when I went back for my next visit , when my name was entered in the computer and my details were populated without telling her any thing, I was just told “your encounter has been updated please proceed to the next step”

I proceeded to the clinician for checkup since I had paid for consultation at my first visit. I went through the same process and within the very short time I was done, I did this for all my ANC visit till delivery.

I surely did not understand how these people did that, as in every step is streamlined and no congestion at all, every time I want to have my body check up even though am not in rukungiri I all ways want to go back home to and use the same hospital simply because that system does not waste patients’ time.”


The funny side was that Winnie never knew it was me who installed Helecare2x at Nyakibale Hospital and even trained hospital staff on how to use Helecare2x.

The pleasure I had about how Winnie felt about how Helecare2x has significantly improved the hospital operations prompted me to write about Helecare2x.

It would not be fair it I don’t recognize the team behind Helecare2x development

Information Communication Technology Specialist Roots for Helecare2x

This is a true personal experience in Uganda from an independent software specialist of which I believe some one else may have experienced the same especially in Africa. There is this common inborn mind about the doubts in technology especially when it comes to health related date security in African Health Facilities.

I tried searching for an HMIS that would perfectly fit the African health facility setting particularly Ugandan after being tasked by a Hospital that I was working for at that time as an Information Technology Specialist, It took me a couple for months searching online for a better option but all in vain, I tried to share my havoc with a friend within the same field of Information Technology who referred me to a certain private company that fully customized an international open source Health Management Information System (HMIS) to be used In African Countries Hospital Setting , thanks to DecimalWorks , That’s’ how I was introduced to HeleCare2X.

Helecare2 was built from an international Open Source Health Information Management System (HMIS) called Care2X by a group of software developers thanks to DecimalWorks to work perfectly in African countries’ Hospital setting. To be honest I was hesitant to introducing Helecare2x to my place of work because I was still doubting the potential of Africans to fully customize international Open Source Health Information Management System (HMIS) and then apply it to our hospitals in African particularly Uganda till we moved to a number to Health facilities that were happily using Helecare2x. I am not advertising Helecare2x neither is I advertising DecimalWorks but trying to share my personal experience and thanking Helecare2x developers for the good job done. I can’t fail to acknowledge these health facilities that were actively using Helecare2x that allowed me to take a look and ask number of questions.

• Benedict Medical Center in Kampala
• St Josephs Hospital Kitgum from Kitgum District
• Benedictine Eye Hospital from Tororo
• St Mary’s Kagongo Hospital
• Nyakibale Hospital,

And other hospitals that are actively using Helecare2x that I dint get opportunity to visit, I truly and trusty introduced Helecare2x as my assignment to my place of work (currently my previous work place) and are happily appreciating my contribution to the smooth running of the Facility.

Hospitals re-arrange patient flow order to cut down on Stationary costs and minimize waiting time

Medical Information Systems form an essential part of health care services because they collect process and store medical data. They support decision making process by medical workers.
Functions within Health Facilities are dependent on collected information on performance indicators. This information is used for patient care, decision making for the facility and feeds into monitoring systems at the District, Diocesan Health office, UCMB and at the National level.

In the past all UCMB facilities had all patient records handled manually on paper and as you can imagine, the bulk of patient records are generated at the patient level and there is duplication of records because each time a patient visits a hospital, a new set of paper based record is generated. This makes reference to these records very cumbersome and failure to get accurate patient history by medical workers could lead to misdiagnosis and administration of wrong medicines leave alone the fact that the amount of time a patient spends at the facility increases in addition to material resources used like paper forms.

Under the C4C health systems strengthening project, 14 hospitals comprising of 43.7% of all the hospitals in the UCMB network have been supported to Automate Patient Records Management which would ease data managed and support decision making and timely access to patient records. The system in use is Care2x an open source product. It was customized to emulate the typical data flow in a hospital setting.

Helecare’ rolls out New Look for Patient Measurements

As a standard practice, whenever a patient visits a health facility for medical treatment, one of the first activities to be carried out on a patient is to take measurements. The measurements that are taken from the patient include,:- Height, Weight, Blood Pressure, Temperature, Head Circumference, Respiration, Pulse, RBS, MUAC and oxygen circulation among others. The height and weight measurements are used to calculate the Body Mass Index (BMI) of the patient being worked on.

The new helecare design allows several measurements to be taken whenever necessary. It also allows quick and faster navigation from one set of measurements to another.

The drug distribution framework in Helecare – care2x

Management of drugs is one of the core challenges faced by health service providers. They need to know the current stock of drugs in the facility when they are to expire, the cost, batches and balances.

It is not common for clinicians to prescribe drugs that do not exist in their dispensaries. Whereas such a prescription may be out of a serious necessity, several alternative drugs with the same effect may be available in the facility. When such a scenario happens they dispenser usually sends back the patient for the clinician to make adjustments. With helecare, we have made it very easy for clinicians to know in real-time the currently available drugs in the system.

This functionality has greatly reduced on movement of patients back and forth within the hospital facilities.

Helecare2 extends to Electronic Medical Records (EMR) to Anti Natal Clinic (ANC)

The delivery of health care for many hospital service providers includes services that deal with expecting mothers. In most hospital facilities, expectant mothers are not considered as patients as explained by a medical doctor that pregnancy is temporary conditions. So pregnant mothers attend Ante Natal Clinic where they get a services related to the pregnancy, therefore use Electronic Health Records help in cases .with the use Electronic Health Records this will easy the work of healthy workers to work on pregnant mothers as faster as possible to save life.this method of Electronic Health Records has been adapted by many hospital facilities using Helecare. why not try this Electronic Health Records and experience easy work flow

In the Helecare system pregnant mother can record details about the current pregnancy as well as obstetric history. In line with the ministry of Health, the current system complies the standard ANC card including details about the family members, HIV status among others. The ANC module is currently in use at several facilities and we have been told of increase in patient follow up and compliance


If you have ever noticed, hospitals and health centers in Uganda and keen at taking your records whenever you go for treatment.

Part of this information is intended for reporting the district and headquarters. The ministry has provided a set of forms and reports described in the Health Information Management System manual (HMIS).

Most hospitals and heath centers generate these reports by manually going through these reports and tallying. This is very time consuming, error prone and a above all a boring brainless task.

Helecare2x a product provided by decimal works ltd helps to auto generated these reports for submission to relevant authorities.